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Q : Do I have to register an account? Can I shop as a guest?
A : No.You don`t have to create an account for shopping.You can create orders as a guest.
By creating an account; you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.
Q : What is the dispatching time? When my order will be shipped?
A : We will dispatch and prepare your order in same business day when we have the cleared payment than in first business day we will deliver package to carrier.
Q : What is the estimated delivery time? When will I receive my order?
A : The estimated delivery time is depending the country and selected carrier on your order.Please check Delivery Info page for details.
Q : How can I track my order? Where can I find tracking number of my order?
A : Once we deliver your order to carrier, we will send you the tracking number and carrier details.These also can be found in your order details.
Q : How can I pay? Which payment methods do you accept?
A : You can pay with all Credit / Debit Cards, by Venmo or Cheque / Money Order.
Q : Is it secure to shop with my credit card? Do you collect my card details?
A : Sure.It is %100 safe & secure to use your credit.You will see lock icon at navigation bar which secure transactions with SSL certificate that enable 256-bit encryption.
We do never collect and see your card details.We are integrated to Square end-to-end payment processing system.
Q : What is Wholesale Account? What are the benefits?
A : While registering an account if you select business account type; once you get account confirmation you will be able to attain wholesale prices according to your account stage.
Q : Is there minimum order for wholesale trading? What is the minimum order amount?
A : Yes to keep it fair we apply minimum order amount which is $1500 at once.